Privacy Policy for Optiwar.com
Last Updated: 30th September 2024
At Krishna Ecommerce Technologies Private Limited ("we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you may provide while using our website ("Optiwar"). This Privacy Policy outlines the types of personal information we collect, how we use and protect it, and your rights regarding your personal information.
By using the Website, you agree to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy. If you do not agree with any part of this policy, please do not use the Website.
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Information We Collect
We may collect various types of information from users of the Website, including:
a. Personal Information
Personal information refers to any data that identifies you as an individual. This may include, but is not limited to:
- Name
- Email address
- Phone number
- Postal address
- Payment information (if applicable)
- Optical prescriptions (e.g., spherical, cylinder, axis, eye information)
- Any other information you voluntarily provide
b. Non-Personal Information
Non-personal information refers to data that does not directly identify you as an individual. This may include:
- Browser type
- IP address
- Operating system
- Website usage patterns
- Cookies and other tracking technologies
- Data collected for debugging purposes
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How We Collect Information
We collect information from you in the following ways:
a. Information You Provide Directly
We collect personal information when you voluntarily submit it through forms, registration, email communication, or other methods available on the Website.
b. Automatically Collected Information
Certain information may be automatically collected when you visit the Website, such as your IP address, device type, browser type, and usage data. We use cookies, web beacons, and similar technologies to track your activity on the Website and personalize your experience.
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How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain the Website
- To improve the Website and user experience
- To process and manage transactions, orders, or requests
- To communicate with you, including responding to inquiries and providing customer support
- To send you promotional information and marketing communications (you may opt out at any time)
- To analyze data and trends to better understand user behaviour and preferences
- To comply with legal obligations and protect our legal rights
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Sharing of Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
- **Service Providers:** We may share your information with trusted third-party service providers who assist us in operating the Website, processing payments, or performing other necessary services.
- **Legal Obligations:** We may disclose your information when required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or prevent fraud.
- **Business Transfers:** In the event of a merger, acquisition, or sale of Krishna Ecommerce Technologies Private Limited’s assets, your information may be transferred as part of the business transaction.
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Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.
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Retention of Information
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Once personal information is no longer needed, we will securely delete or anonymize it.
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Your Rights
You have the following rights regarding your personal information:
- **Access:** You may request access to the personal information we hold about you.
- **Correction:** You may request correction of any inaccurate or incomplete information.
- **Deletion:** You may request deletion of your personal information, subject to certain legal limitations.
- **Opt-Out:** You may opt out of receiving marketing communications from us at any time.
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Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on the Website. You can control cookie preferences through your browser settings, but disabling cookies may affect the functionality of the Website.
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Third-Party Links
The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
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Children's Privacy
The Website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18.
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International Data Transfers
If you are accessing the Website from outside India, please note that your information may be transferred to and processed in a country different from your own.
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Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Your continued use of the Website after the changes have been made constitutes your acceptance of the updated policy.
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Contact Us
Krishna Ecommerce Technologies Private Limited
Unit 418, Tower 4, DLF Corporate Greens, Sector 74A, Gurgaon, Haryana 122004, India
Contact Email Form Press here
Phone: +91-8010077770